Shipping policy

At Anderson Harper, we're proud to serve customers across the United States with reliable shipping. Please read below for everything you need to know about the delivery of your order.

General Shipping Information

We currently ship throughout the United States.

Shipping options and delivery times may vary depending on your location and order.

Shipping Rates

We offer Free Shipping on all orders, with no minimum purchase.

Processing Time

Orders are typically processed within 1–3 business days (Monday to Friday), excluding weekends and holidays.

During peak periods, processing times may be slightly longer.

Estimated Delivery Times

Here's what to expect:

  • Processing Time: 1–3 business days (Monday to Friday)
  • Transit Time: 6–12 business days (Monday to Friday)
  • Total Delivery Time: 7–15 business days
  • Order Cut-Off Time: 6:00 PM
  • Time Zone: Eastern Time (ET)

Please note that delivery times are estimates and may be affected by carrier delays, extreme weather, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive tracking information.

You can track your order here using your tracking number or order number.

If your tracking hasn't updated for more than 7 days, please contact us at support@andersonharper.com

Failed Delivery or Returned Packages

If a package cannot be delivered due to an incorrect address or failed delivery attempt, it may be returned to the sender.

Please contact us if this occurs so we can help arrange a solution. Additional shipping costs may apply if a new shipment is required due to incorrect address information.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us at support@andersonharper.com

We will investigate the issue with the carrier and arrange an appropriate solution.

CONTACT INFORMATION

Store name: Anderson Harper

Company name: Evercrest International LLC

Company address: 2106 House Ave, Suite 871, Cheyenne, WY 82001, United States

Phone: +1 929 614 9712

Email: support@andersonharper.com

Customer Service hours:

Monday to Friday: 10:00 – 17:00 (ET)
Saturday & Sunday: 9:00 – 15:00 (ET)

You can also reach us via our contact page.

We aim to respond to your inquiries within 24 hours.